Orders are processed through our system once per day in the order they were received, usually, by noon. All orders placed after noon will be processed the next business day. Please allow 3-4 business days for your order to be fulfilled and shipped.

Orders cannot be changed once processed. If we have not filled your order, you may request a cancelation by emailing us at orders@royal-sutton.com.

Once shipped, we cannot change or cancel an order. Before placing an order carefully review all details.